CareTracker
- CareTracker
| Sector | Occupational health |
|---|---|
| Platforms | Web, Voice |
| Available in | Australia, New Zealand |
| Customer | Spartan First |
| Status | Live, not public |
| Our scope | The platform, its voice agent and the SAP integration |
- Hands over to the clinic team with full context
- Verifies identity before anything sensitive
- Sends secure links by SMS
- One workflow from employer request to invoice
- Clinical review tracked test by test
- Every exam's history in one operational record
What it does
CareTracker runs occupational health for Spartan First, from the employer's request to the invoice. Clinic staff, employers and candidates each work in their own portal: employers request exams, candidates complete a medical pre-screening before their appointment, and the clinic team schedules against live clinic capacity, reviews results and invoices from one operational record.
Its voice agent answers calls, checks identity before anything sensitive, handles bookings and reschedules, and hands over to the clinic team with full context. We also connected CareTracker to a global mining company's SAP.
The portals are private, so the screens on this page are illustrations with sample data.
Inside the product
- Portals for clinic staff, employers and candidates
- Employer requests and candidate pre-screening
- Scheduling against live clinic capacity
- AI voice agent with identity checks and human handover
- Clinical review, results and invoicing in one record
- Role-based access and audit history
- Integration with a global mining company's SAP
Sources
- This work is not public. Details here come from DS OPS, and more is shared on a call.
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